At The Abbey Studio, we pride ourselves on quality work and quality products. We strive for perfection and 100% customer satisfaction. If you are unhappy with a product you purchased from us, please contact us so that we can make it right.
Non-returnable items include:
- Gift cards
- Downloadable software products
If you have registered for classes that will occur at locations other than at The Abbey Studio’s Marblehead studio, the refund policies abide by the policies of the respective institutions.
For classes held at The Abbey Studio:
• If a student withdraws from class two weeks or more prior to the beginning of class, a refund of tuition minus 20% will be issued.
• If a student withdraws from class less than two weeks before the beginning of class, a school credit voucher will be issued.
Canceled classes: Occasionally there is insufficient registration for a class to run. In such cases, registrants will be given their choice of three options: (1) Private or semi-private lessons (with a price adjustment); (2) placement in another time slot for the same class; or (3) refund.
Contact us at firstname.lastname@example.org for questions related to refunds and returns.